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Public safety continues to be our priority. We’re doing all we can to keep you safe at our venue. Please remember we do not permit backpacks or large bags and you will be screened upon arrival. Read more about our safety policy here. Read more

Buying Tickets

Welcome to the tickets section which contains all you need to know about buying tickets for first direct arena.

Please be aware that if you don't buy your tickets from authorised outlets you run the risk of being refused entry to the venue or not getting any refund if the event is cancelled or postponed. If you choose not to use the ticket buying options below and are unsure of the legitimacy of a ticket outlet, we suggest you check the official artist or promoter website.

first direct arena's official ticketing services provider is TICKETMASTER

Before you book don't forget to have a browse through our Event Listing section and check out the Seating Plans section of the website so you can see where your seat is or where you want it to be!

If you are buying tickets for anyone 14 years or under we advise you purchase a seated ticket. Please be aware that during concerts people may stand up.

View a full list of terms and conditions.

How to Book

You can book a ticket using one of the following options:

By telephone on 0844 248 1585, option 1 (open 9.00am - 6.00pm every day) calls will cost £0.07 per minute plus your network access charge.

Accessible bookings - You can buy tickets for accessible areas of the venue online for all events (subject to availablilty).  For telephone bookings: 0800 988 4440 (Monday to Friday: 9:00am to 6:00pm Saturday:10.00am to 3:30pm)

Booking in person: Visit the first direct arena on-site Ticket Office which will open no later than 1 hour before doors open on a show day.

For groups please contact 0844 844 2121 or email [email protected],uk.

Additional Information

If you have a specific question which has not been covered in the information above please email - [email protected]