Public safety continues to be our priority. We’re doing all we can to keep you safe at our venue. Please remember we do not permit backpacks or large bags and you will be screened upon arrival. Read more about our safety policy here. Read more

Say Hello to Ticketmaster

18 Jun 2018

Say Hello To Ticketmaster!

Ticketmaster are now the official ticketing partner for the first direct arena.

To save time when buying tickets for new events we strongly recommend that you sign up for a My Ticketmaster account.

Not only is it free, quick and easy to register to receive the latest news from Ticketmaster on your favourite artists, you’ll also save valuable minutes when booking tickets.

To sign up, simply click here

How will I book tickets?

Nothing will change, apart from our ticketing partner, so you can still book tickets just like you always have. Our telephone booking line remains the same and you can buy tickets from our website or in person from our Box Office if you prefer. Our opening times are 10am-4pm Monday - Friday and 10am-2pm on Saturdays.  We will have a new 0800 number for accessible bookings which will be updated on our website after the change over

Why are you changing to Ticketmaster?

Ticketmaster are the world leaders in ticketing music, sports and entertainment events. Partnering with Ticketmaster means that the ticket buying process will not only be quick and easy, but you’ll also have access to their world class customer service care.


I have an Eventim ticket for an event at the venue. Is it still valid?

Yes, all tickets purchased previously either from our website or our former ticketing partner Eventim remain valid. You will not be required to change your Eventim ticket for a Ticketmaster ticket. Simply bring your ticket with you on the day of the event and we’ll scan it as normal. If you have any queries regarding your existing Eventim booking please contact Eventim Customer Services on 0333 344 6250 or email using their contact form here.

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