Public safety continues to be our priority. We’re doing all we can to keep you safe at our venue. Please remember we do not permit backpacks or large bags and you will be screened upon arrival. Read more about our safety policy here. Read more

Buying Tickets

Welcome to the tickets section which contains all you need to know about buying tickets for first direct arena.

Please be aware that if you don't buy your tickets from authorised outlets you run the risk of being refused entry to the venue or not getting any refund if the event is cancelled or postponed. If you choose not to use the ticket buying options below and are unsure of the legitimacy of a ticket outlet, we suggest you check the official artist or promoter website.

first direct arena's official ticketing services provider is TICKETMASTER

Before you book don't forget to have a browse through our Event Listing section and check out the Seating Plans section of the website so you can see where your seat is or where you want it to be!

If you are buying tickets for anyone 14 years or under we advise you purchase a seated ticket. Please be aware that during concerts people may stand up.

View a full list of terms and conditions.

How to Book

Book Online -  Buy tickets online by searching our Event Calendar section and clicking on the 'Buy Now' buttons on the relevant artist listing.

Personal Callers - Visit the first direct arena on-site Ticket Office. This is located to the left hand side of the main entrance doors at the venue, past the first direct bar. Opening hours are Monday-Friday 11.00am-3.00pm and Saturdays 10.00am-2.00pm, subject to change. The ticket office opens no later than one hour before the doors open on show days. 

By Telephone - Call the TICKETMASTER Hotline on 0844 248 1585 (Monday to Friday 8am till 8pm - Sat - Sunday 8am till 6pm). Calls will cost £0.07 per minute plus your network access charge. Tickets are subject to a booking fee.

To book tickets in our accessible areas please call 0800 988 4440 (Monday to Friday: 9:00am to 3:30pm Saturday:10.00am to 3:30pm.)

For groups please contact 0844 844 2121 or email [email protected],uk.

Booking in person: Visit the first direct arena on-site Ticket Office. This is located to the left hand side of the main entrance doors at the venue, past the first direct bar. Opening hours are Monday-Friday 11.00am-3.00pm and Saturdays 10.00am-2.00pm, subject to change. The ticket office opens early on show nights.  The ticket office will not open early for new shows going on sale unless specified to the contrary..

Box Office Opening Hours

 

Monday to Friday - 11am until 3pm

Saturday - 10am until 2pm

Sunday - Closed