CORONAVIRUS (COVID-19) – The safety and wellbeing of all our visitors and staff is our number one priority at all times. Read More Information
Public safety continues to be our priority. We’re doing all we can to keep you safe at our venue. Please remember we do not permit backpacks or large bags and you will be screened upon arrival. Read more about our safety policy here. Read more

Information

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Venue Safety & Entry

On 16th November 2021 UK Terrorism Threat was increased to Severe this means we all need to increase our vigilance.  At the first direct arena we do lots to keep you safe with some security measures that you can see and some that you can’t. We have detection dogs at our sites, if you see them say hello but remember they are working dogs.

We also use airport-style scanners as well as other detection devices and guests will be searched before entering the venue.  Please do not take offence, this is just another way of keeping you safe.  We ask that you support and cooperate with our team whilst they carry out these measures as effieciently as possible to ensure we get you in to the building in time for your show. 

We ask that you keep personal belongings to a minimum and only bring your essentials. Please do not bring any backpacks or large bags, as these will not be allowed into the arena. For the avoidance of doubt any bag with two shoulder straps that can be worn on the back will be classed as a backpack.  This includes ladies handbags and children's backpacks.

You are permitted to bring small bags or handbags no larger than 35cm x 40cm x 19cm.

There will be no temporary storage facilities for such items within the venue and it will be left to the patron to find a safe temporary facility to hold the item. The venue will not be responsible for late admission or non-admission as a result of this policy.

For our updated COVID-19 entry requirements please visit our dedicated page here

Event Times

(all times are approximate and subject to change)

 

 

Strcitly Come Dancing Live Arena Tour

Tuesday 25th and Wednesday 26th January 2022

Doors 6.00pm

Show start 7.30pm

 

Laugh Out Loud Comedy Club (FD Bar)

Saturday 5th February 2022

Doors 7.30pm

Show start 8.30pm

 


*All event times are subject to change 

 

PLEASE GIVE EXTRA TIME TO PASS THROUGH VENUE SECURITY CHECKS

ALL OF OUR BARS ARE NOW CASHLESS

PLEASE MAKE SURE YOU HAVE DOWNLOADED YOUR TICKET ON THE TICKETMASTER APP ON YOUR MOBILE PHONE (TABLET DEVICES ARE NOT PERMITTED)

What items are not allowed into the arena?

The following items are not permitted into the arena as well as anything else which we deem to ruin the enjoyment or viewing experience of others; 

  • Backpacks, holdalls, luggage, oversized bags and cushions.
  • Glass, cans, aluminium bottles or thermoses of any kind including liquid products which can be consumed.
  • Flammable liquids in any container
  • Laser pens/pointers
  • Video cameras and professional cameras
  • Laptop computers, iPads, Go Pro’s or tablets with filming and recording capabilities
  • Large/golf umbrellas
  • Knives or weapons of any kind
  • Illegal drugs or substances
  • Alcoholic beverages
  • Signs, banners or flags on poles, staffs or selfie sticks
  • Animals (except service animals to aid persons with disabilities)
  • Air horns, Whistles, Cowbells or other noise-making distractions
  • Projectiles (Frisbees, beach balls, footballs etc)
  • Aerosol cans (hairspray, deodorant etc )
  • Fireworks, confetti or glitter bombs or sprays
  • Balloons
  • Use of wheeled footwear, skateboards
  • Food
  • Masks and Helmets
  • Large studs and chains
  • Anything else which we deem to ruin the enjoyment or viewing experience of others. 

If you have any medical requirements we ask this is communicated to venue ahead of visit for ease of entry.

If you have any specific access requirements or if you need any additional assistance during your visit, please contact our accessiblity team via email at [email protected]

 

If you are collecting tickets for the show, our venue box office will open a minimum of 1 hour before the doors open. The box office is located to the left of the main entrance, just past the fd bar. Please allow yourself plenty of time to collect your tickets and to get into the venue, as there may be queues. You may require to provide photo ID or the credit/debit card used at the time of booking, in order to collect your tickets.

 

 
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